NewsletterWith a better company culture better employees and better company results
One email fires 400 employees.
Recently the American electronics chain RadioShack informed 400
employees who were working on their Head Quarters in Fort Worth per
email that they had lost their jobs. Almost immediately they could get
their things and leave. Management of RadioShack explained that because
of efficiency reasons they followed this approach and declared on their
intranet site that there was unfortunately no longer place for these
workers. The reorganization was necessary to improve their
competitiveness and as a consequence, over 500 retail shops were
already closed and distribution centres were merged. On the stock
market, the share raised 1.6% after this was communicated. Read more
Newsletter
More sale and profit due to an effective customer service
Sorry but what do you mean by: "support from the helpdesk?"
Recently my internet and email were down and I had to get support from
my provider to get it fixed. Obviously I could not use my email so had
to find their telephone number. Every where in my documentation
I found their email addresses but nothing about a telephone number! So
I started to look in a telephone book and finally I had success and was
able to contact my providers’ helpdesk. Read more
Newsletter
Advice about loans full of lies
AFM research on loan market
On a large scale, loan customers appear to be advised incorrectly. About 20 or 30% of the loan salesmen violate the legal rules and mislead their customers. Some even use tricks to reflect a lower monthly cost of living or ask their customers to renew their life insurance whilst this is not necessary.
Customers who were asking for risk avoiding loans were on the contrary faced with investment constructions linked to an insurance with a variable interest which is even full of risk.
Read more
Newsletter
How much should I earn as a business owner?
A
top salary and a luxurious bonus Now that the annual reports of 2006 of
enterprises are published, the Dutch press makes up his mind about the
rewards of the top managers. In all papers there is an extensive
discussion about the top salaries, luxurious boni and golden
‘douceurs’ for the ceo’s in the Netherlands. Read more
Newsletter
"Help... My desk drowns!"
Bomb crater
Not sure how the situation is with you but I frequently meet managers
and business owners who are accustomed to run their business from the
total disorder on their desk. They often tell me that they know exactly
where everything is and at the moment that they need things, they
perfectly can pick it up out the mess in front of them (they say!). It
is even easy and efficient to leave everything on your desk, after all
that saves the walk to the closet! The desk of such a manager usually
reminds me of the uncleaned room of my teenage son, like a bomb
crater! Read more
Newsletter
"I have a dream..."
Clean desk policy and time management
In the May newsletter edition I talked about a clean desk and a
properly organized personal filing system and what could deliver that
to you in terms of efficiency. And how you could clean up your disorder
and get control of your business again in 6 simple steps. Read more
