Introduced innovative consolidated billing models, meeting major international enterprises’ requirements, to pay in guaranteed single currency which resulted into extra business of 100 MIO USD.
Implementation of a worldwide pricing database that was linked to the billing and contracting systems and subsequently integrated into a total global billing platform which resulted into a significant billing quality and efficiency gain of 35%.
Led a survey with Telemark Europe on billing quality with 20 major international customers and 20 competitive users which resulted into internal process improvements and customer satisfaction increase of 10%.
Introduction of global commitment contracts to enable international customers to aggregate their expenditures on a worldwide basis and become eligible for global discounts, resulted into revenue increase of 60 MIO USD.
Implementation of new tax applications in the company to be in alignment with the new regulations as consequence of the introduction of the 10 new EU countries in EMEA.
Realization of Sarbanes & Oxley compliance for the corporate commercial contracting process and introduction of refreshed business policies (Corporate Governance).